Introduction
Indane gas is one of the largest LPG providers in India, catering to millions of households. However, like any service, issues can arise, such as delayed deliveries, leakage concerns, or billing errors.
If you are facing any such issue, you need to know how to file a complaint and quickly get assistance.
Here’s everything you need to know about the Indane gas complaint number and the steps to resolve your problem efficiently.
What is Indane Gas Complaint No?
Indane gas provides a dedicated customer care number to resolve consumer complaints regarding LPG services.
Whether it’s about a gas cylinder leakage, faulty equipment, or delayed delivery, you can reach their helpline at 1800-2333-555, which is their toll-free number available across India.
Quick Summary
How to File a Complaint for Indane Gas Services?
There are multiple ways to file your complaint with Indane gas:
- Phone Call: The simplest way is to dial the Indane gas complaint number mentioned above. Once connected, choose the relevant option from the automated menu, or speak to a customer care representative who will guide you through the process.
- Online Complaint: If you prefer online communication, Indane provides a platform to raise complaints. Here’s how to do it:
- Visit the official Indane website.
- Navigate to the Customer Service section.
- Select the Lodge Your Complaint option and fill in your details, including your consumer number and the nature of the complaint.
- Mobile App: Indane has also launched a user-friendly mobile app. Using this app, you can book cylinders, check your refill status, and raise complaints. To register a complaint:
- Open the app.
- Log in with your registered mobile number.
- Go to the Support/Help section and submit your issue.
- Email Support: Another option is to email Indane’s customer support team at customercare@indianoil.in. Ensure you mention your consumer number, contact details, and a clear description of the issue.
- In-Person Complaint at the Distributor: If online methods aren’t suitable, you can directly visit your nearest Indane distributor and lodge a complaint. Make sure to carry your consumer booklet or details for quick processing.
Common Issues Handled by Indane Gas Complaint No
Here are some common problems for which customers usually seek help:
- Delayed Cylinder Delivery: If your refill hasn’t arrived within the promised time, you can register a complaint.
- Gas Leakage: Leakage is a serious safety concern. Indane gives top priority to such complaints, and they can be raised through the emergency helpline.
- Faulty Equipment: Any issues with gas stoves, regulators, or the cylinder itself can be reported.
- Booking Issues: Problems related to booking, such as unsuccessful bookings or incorrect status updates, are handled efficiently by the support team.
Tracking Your Complaint Status
Once you have raised your complaint, it’s important to track the resolution. Here’s how:
- Via SMS: After filing the complaint, you will receive a confirmation SMS with a complaint number. Use this number to track your issue via SMS updates.
- Online: Visit the Indane website and navigate to the Track Complaint section. Enter your complaint reference number to see the status of your issue.
- Customer Care: You can also call the Indane gas complaint number and provide your reference number to the representative for an update.
What to Do If Your Complaint Isn’t Resolved?
In rare cases where your complaint isn’t addressed or resolved within a reasonable time, you have a few options:
- Escalate the Issue: Indane provides escalation levels. You can contact the regional office for a faster resolution.
- Government Helpline: If necessary, you can reach out to the government’s consumer helpline at 1915, which assists in unresolved LPG complaints.
- Social Media: Many companies, including Indane, have active social media teams. Tweeting or posting on their Facebook page can sometimes lead to faster resolutions.
Here’s the Indane Gas State-wise Customer Care Numbers presented in a table format:
| State | Customer Care Number |
|---|---|
| Andhra Pradesh | 9177091770 |
| Arunachal Pradesh | 9402035353 |
| Assam | 9402035353 |
| Bihar | 0612-2213707 / 1800-233-3555 |
| Chhattisgarh | 0771-2543171 |
| Delhi | 1800-2333-555 |
| Goa | 9422455588 |
| Gujarat | 079-26460520 |
| Haryana | 1800-2333-555 |
| Himachal Pradesh | 9813025402 |
| Jammu & Kashmir | 1800-2333-555 |
| Jharkhand | 1800-345-6008 / 1800-233-3555 |
| Karnataka | 080-28602002 |
| Kerala | 9388603042 |
| Madhya Pradesh | 0755-2555213 |
| Maharashtra | 8454955555 |
| Manipur | 9402035353 |
| Meghalaya | 9402035353 |
| Mizoram | 9402035353 |
| Nagaland | 9402035353 |
| Odisha | 0674-2390666 / 1800-233-3555 |
| Punjab | 1800-2333-555 |
| Rajasthan | 0141-2225696 / 1800-233-3555 |
| Sikkim | 9402035353 |
| Tamil Nadu | 8124024365 |
| Telangana | 9177091770 |
| Tripura | 9402035353 |
| Uttar Pradesh | 1800-180-5027 / 0522-2617742 |
| Uttarakhand | 1800-2333-555 |
| West Bengal | 9831075555 |
Final Thoughts
Getting timely help for any Indane gas-related issue is easy if you know the right steps. Whether it’s through the Indane gas complaint number, online portals, or visiting the distributor, you have multiple channels to ensure your problems are resolved quickly.
Make sure to keep your consumer number and other necessary details handy for faster processing.